- Mission Statement
- Employee Profiles
- Contact Information

At Jackson, Dieken & Associates, we believe and understand that the customer is our one reason for being. The Jackson, Dieken Team creates a reliable, responsive and lasting partnership with our valued customers.

Jackson, Dieken & Associates is a full-service insurance agency headquartered in Westlake, Ohio with a branch office in Ashtabula, Ohio. The agency is a member of Associated Risk Managers, International. ARMI provides us access to US and International insurance markets and programs. We are also members of various trade and industry associations.

We are committed to providing business, industry and families with quality insurance, employee benefits, personal financial services and effective risk management solutions. Jackson, Dieken and Associates establishes goals and performance standards with our clients that explore additional ways of protecting financial assets from unpredictable exposures. In providing value added services and quality insurance products, we strive to:
  • Gain our clients' trust.
  • Identify needs and problems relating to risk.
    Help our client's reduce risk by focusing on safety measures, loss control and prevention.
  • Protect our clients by selecting financially sound and responsive insurance providers and administrators.
  • Deliver options to solve the client's risk related needs and problems.
  • Encourage maximum professional growth and development of each of our employees.
  • Vigorously pursue prompt, courteous, error-free responses and processing of requests and transactions.
  • Maintain professional, profitable relationships with our insurance companies and clients.
  • Operate our business subject to the highest standards of honesty and integrity.